I’ve been using Backblaze to backup my images (and everything else) for around three years now. For $60 a year I get unlimited backup via an app that runs quietly in the background with a relatively light footprint. Unfortunately, in the last week to ten days Backblaze started acting up. I contacted support – who got back to me within one day as promised – but despite following their suggested fixes it is still not working.
Out of curiosity I did a little online searching for alternatives and came across iDrive which is not only highly recommended by multiple reputable reviewers, but has a great offer for users of competing products. Simply provide proof that you have a current paid account with a competitor and you get the first year on iDrive for $6.95! The only downside is that there is an upper storage limit of 5 TB, though at the moment I’m only at 4TB so should be good for a while. After the first year the subscription reverts to the normal price of around $70 – slightly more than Backblaze, but close enough.
One advantage of iDrive is that you control whether files deleted from your drives are also deleted from the backup. With Backblaze, delete a file on your drive and it is automatically deleted on the back up, though these are recoverable for 30 days, or longer if you pay a little extra. With iDrive deleted files on your drives remain in your backup until you decide to remove them. You can do so with one click of the ‘Archive Cleanup’ button. Unfortunately, this does not work for external drives so these have to be tidied up manually. Since almost all my data is on external drives this is a little annoying. Another advantage is that the iDrive account allows you to back up from multiple computers and mobile devices, while the Backblaze account is restricted to one computer. Right now I only use it with one computer but I can see the benefit of this for people who use more than one computer or do a lot of work on mobile.
Switching means that all your data has to be uploaded to the new provider which, depending on how much data you have to backup and the speed of your connection, could end up taking weeks. iDrive offers a one-time free service allowing you to send your data to them on a drive which they then upload for you. This would certainly be convenient but I’m not clear how this affects the security of your data. Any additional uploads this way carry a fee.
I’m still working with Backblaze to see if I can solve the current problems and if I can, I plan to keep it and run both in parallel since my current Backblaze subscription is good until September. At that point I’ll decide which I prefer.